The second-hand marketplace Users Share Anger Over Sizing Modifications
Members of the platform have expressed outrage due to a modification that led to products showing incorrect sizing.
The popular resale platform has altered its size classifications for women's and children's garments but did not contact every member regarding the update.
Social Media Backlash
Many shoppers and sellers have taken to social media claiming that product pages now present a modified sizing category versus the original listing because of the remapping.
The company said the new system was more in line with similar services.
The platform has recommended to check their listings and manually change the size where appropriate, causing user dissatisfaction.
Size Classification Updates
Before the change, the sizing featured numerical and alphabetical indicators, for instance S/8 or M/10.
The updated approach includes a letter with a size spectrum such as S/UK 8-10.
For certain items, the sizing has been recategorised - like an L measurement used to be a 12 but now shows as UK 16-18.
Member Experiences
One content creator, who creates plus-size fashion videos, said the change "makes both selling and buying harder".
"Not many brands say XL is a 20-22," as the platform currently indicates.
Stephanie Gallen, located in Scotland, explained products she uploaded on Vinted with size 14 labels were displaying on the service as measurements 20-22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she said.
Required Changes
Another shopper, based in Derby, explained she became annoyed due to the update requiring manual adjustment the measurements for "each individual item".
"Personally, this is quite irritating, because of my ongoing medical condition and Vinted sales have been crucial after experiencing income reduction," she said.
Marketplace Information
The platform boasts over 100 million users, comprising 18 million UK members.
It has become a favored option compared to resale services such as eBay and Depop.
This is not the initial instance where an unanticipated change on the platform has faced criticism: previously, the platform withdrew an update concerning shipment methods following member complaints.
